〇Life Intermediate Business Writing のシリーズ
〇3レベル beginner- intermediate-advanced
Intermediate Business Writing
Worksheet 1: The terms of an agreement
Dear Ms Lowell
Further to our phone conversation, thank you for emailing the catalogue and prices so promptly. My company is interested in ordering disposable chemical protection clothing from you including coveralls, overshoes and gloves. However, before I confirm this order, please would you clarify the following points:
- What is the minimum delivery time on these items?
- Our normal terms of payment include the full price paid in 30 days. Is that OK for you?
- Could you also provide details of any discount? Initially, we would expect to order in the region of 3,000 of each item.
I look forward to hearing from you.
R. Boars Environmental Health and Safety Officer
Dear Mr Boars
Thank you for your enquiry and with reference to your queries:
- Currently, the items you mention are in stock so we would be able to deliver within 5 working days of confirmation. However, large orders can sometimes take 10 days if items are out of stock.
- 30 days credit is acceptable though we would require a bank guarantee on a first order of this size.
- There is a 10% discount on orders of this quantity.
Please find an order form attached, or you can order online at www.chemprotex.com. Thank you for your interest and do not hesitate to contact me with any further questions.
Rita Lowell, Purchasing Manager
Life Intermediate Business Writing ©National Geographic Learning
3 Read the emails again. Are these sentences true (T) or false (F)?
1 Mr Boars’ email to Ms Lowell is their first contact. _____
2 Mr Boars confirms his order. _____
3 Mr Boars wants more information. _____
4 Ms Lowell’s company can’t supply all the items. _____
5 Mr Boars can place the order by sending a form or by ordering online. _____
4 Match these definitions to words and phrases in the emails.
1 amount of time the products take to arrive from the supplier ______________
2 agreements in the sales contract ______________
3 a percentage off the listed price ______________
4 approximately ______________
5 when you ask about something ______________
6 when the buyer definitely places the order ______________
7 not in the warehouse ______________
8 the maximum length of time for payment to be made ______________
9 when you or someone else promises something will happen ______________
5 Complete the sentences with these pairs of prepositions. Find similar sentences in the emails and check your answers.
to + for in + of in + out within + of to + from for + with on + of in + from for + to
1 Further ______ our meeting, thank you _______ emailing the details so promptly.
2 My company is interested _________ ordering the products _______ you.
3 We would expect to order ________ the region ________ 1,000.
4 I look forward ______ hearing ________ you.
5 Thank you _______ your enquiry and ________ reference to your requests, here are my answers:
6 We can deliver items from stock _____ three working days _______ confirmation.
7 Items X311 are currently ______ stock but items X440 are _______ of stock.
8 There is a 10% discount ______ orders ______ this size.
6 You work for a construction company. You require the following safety equipment: 100 hard hats, 100 pairs of gloves and 50 yellow jackets. Write to a supplier called Constructprotex. Ask for information about discounts, delivery and terms of payment.
7 Swap your email with a partner. Imagine you work for Constructprotex. Write a reply. The items are currently not in stock.
I CAN introduce the reason for writing ask about the terms of the agreement explain the terms of the agreement end the email appropriately